Alberto Rodriguez
Articles
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Do I qualify for the military discount?
The discount is available to: Active-duty members Veterans National Guard members Reservists Registered dependents of active duty or retiree service members We'll verify your status with SheerID,...
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How much can I save with the military discount?
To thank you for your service, we offer 10% OFF1 most online and store purchases. 1Some product exclusions apply. Cannot be combined with other offers. Offer limited to four SheerID verifications o...
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Military Discount - FAQ
How much can I save? To thank you for your service, we offer 10% OFF1 most online and store purchases. 1Some product exclusions apply. Cannot be combined with other offers. Cannot be applied to pr...
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Do you offer international returns and exchanges?
We no longer accept any returns or exchanges from outside the US or US territories.
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What if I believe my item is defective?
If you believe your item is defective, it must be returned within 45 days of when the order shipped. If you receive a defective, worn or damaged item upon the arrival of your package, please reach ...
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How do I start a return or exchange?
We offer free returns for FLX Rewards members. If you are not an FLX Rewards member, there will be a $6.99 return shipping fee deducted from your refund when a Ready Returns Label is used, and a “R...
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What’s the policy for returns?
Returned/exchanged merchandise must be unworn and in new condition with the original tags. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tag...
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What do I need to know about return shipping fees?
We offer free returns for FLX Rewards members. If you are not an FLX Rewards member, we will deduct a $6.99 return shipping fee from your refund when using our Ready Returns label. This fee covers ...
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What’s your policy on refunds?
Refunds will be issued back to the original form of payment used on your order. For credit/debit card refunds, please allow 5-7 business days (depending on your financial institution) for processi...
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How long will my return take?
How long does return shipping take? Returns made using our Ready Returns label typically take 5-6 business days to reach our returns facility.Please keep in mind that holidays, back to school seaso...